Send photos, videos, files and voice notes
Attach up to 10 files in one send, or record a voice message from your browser. Corteksa converts the audio to the format each channel accepts.
Steps
1
Press the attach button and choose the files.
A preview of the files shows before sending.
2
Type a caption if you want. The caption shows on the first file only.
3
For a voice message, press the record button and speak, then send.
It arrives as a voice message in WhatsApp, not as an audio file.
What each channel accepts
Channel
Sending
WhatsApp Web
Photos, videos, files, audio, voice messages.
WhatsApp Cloud
Photos, videos, files, audio, voice messages.
Messenger
Photos, videos, audio, files.
Instagram
PNG and JPEG photos, MP4, MOV and other videos, audio, and PDF documents only.
TikTok
Photos only.
Audio: a recording from the browser is converted automatically to the channel’s format. You don’t need to convert any file yourself.
Caption and quote: when you send several files, they show on the first file only.
Playback: when you play a client’s voice message, they see that it was played, on WhatsApp Web and WhatsApp Cloud.
If something goes wrong
What you see
Why
What to do
“Instagram only supports PDF documents”
You sent a document in another format to Instagram.
Convert the file to PDF and send it again.
The file didn’t arrive on TikTok
TikTok only accepts photos.
Send a link to the file instead.
The message failed after attaching
The file is bigger than the channel accepts, or the session disconnected.
Reduce the size, then send it again.
A real example
Shield Security Co.
The situation
A technician needs to send 6 photos of fire extinguishers after an inspection, with one note.
What they did
- He attached the 6 photos at once and typed the note.
The result
The photos arrived in one message, with the note on the first photo.
A made-up company, to show the idea. The numbers are rounded.
Good to know
Up to 10 files in one send.
Instagram: PDF documents only.
TikTok: photos only.
File size limits are set by the channel itself.
Did this guide solve it?
If not, we’ll ask what was missing.