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Help CenterAccount, team & permissionsSet up

Create your account and sign in

Sign up with your name, email and password, then enter the 4-digit code sent to your email within 3 minutes. You can also sign in with a Google or Apple account.

4 min
Open in Corteksa

Steps

1
Open the Sign in to Corteksa page and choose Sign Up. Or choose Sign in with Google or Sign in with Apple: see Sign in with Google or Apple.
2
Enter your name, your email and a password of at least 8 characters, with at least one letter and one number. Arabic letters are accepted.
3
Enter the 4-digit code sent to your email.
Your account is activated, you get a welcome email, and you’re signed in straight away.
4
Didn’t get the code? Ask for a new one. A new request cancels the previous code.
5
When you sign in later, enter your email and password.
If you have one workspace, you go straight into it. If you have several, Choose a workspace shows so you can pick one.
6
If you signed up before and didn’t confirm your email, a new code is sent to you when you try to sign in.

One account, several workspaces

You have one account across all of Corteksa. You can belong to more than one workspace with the same email and password, and you choose which one to open when you sign in.

A new account comes with its own workspace

Signing up on your own creates a new workspace on a free 14-day trial. See The free trial, and how to extend it to 30 days. If you’ve been invited to an existing workspace, use the invitation link instead of signing up: see Invite a teammate to your workspace by email.

If something goes wrong

What you see
Why
What to do
“Invalid login details”
The email or password is wrong.
Use Forgot Password?. See Reset or change your password.
The code expired
3 minutes have passed.
Ask for a new code.
“You don’t have access to this workspace”
You weren’t invited to this workspace, or your account in it was deactivated.
Ask its admin for an invitation. See Invite a teammate to your workspace by email.
“The workspace is being set up”
A new workspace hasn’t finished getting ready.
Wait about 30 seconds, then try again.
A “Your account setup isn’t complete, contact support” message
The account isn’t linked to the shared sign-in identity.
Contact support. The fix is on our side, and it doesn’t touch your data.

A real example

Namaa Academy
The situation

The director wants to start the trial today, without waiting for anyone.

What they did
  1. She signed up with her work email and entered the code within a minute.
  2. She finished the setup wizard and invited her four salespeople.
The result

She started the trial in under 10 minutes, and each employee signed in from their own invitation link.

A made-up company, to show the idea. The numbers are rounded.

Good to know

The code has 4 digits and is valid for only 3 minutes.
Up to 5 sign-up attempts, 20 sign-in attempts and 3 code resend requests a minute. After that, wait a little.
Password: at least 8 characters, with at least one letter and one number, and up to 72 bytes (about 36 Arabic letters).
The name is required, has up to 255 characters, and can’t be only spaces.
Single sign-on (SAML) is part of the Enterprise plan, which the Corteksa team sets up.
Did this guide solve it?
If not, we’ll ask what was missing.
Next, you might need
Google or Apple sign-in
Step by step · 3 min
Reset or change password
Step by step · 3 min
Switch workspaces
Step by step · 4 min
Open in Corteksa
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