Privacy Policy
Learn how we collect, use, and protect your personal information when you use our CRM services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, fill out a form, or contact us for support.
- Personal information (name, email address, phone number)
- Account information (username, password, preferences)
- Payment information (credit card details, billing address)
- Communication data (messages, support tickets, feedback)
- Usage data (how you interact with our services)
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you about your account and our services.
- Provide and operate our CRM services
- Process transactions and send related information
- Send technical notices, updates, and administrative messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
We may share your information in the following situations:
- With service providers who assist in our operations
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety and that of our users
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
- Incident response and breach notification procedures
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your data.
- Access and portability of your personal data
- Correction of inaccurate or incomplete data
- Deletion of your personal data (right to be forgotten)
- Restriction of processing in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent where processing is based on consent
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content.
You can control cookie settings through your browser preferences, though this may affect the functionality of our services.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by posting the new privacy policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.